PRIVACY POLICY

Last Updated: April 1, 2024

At Toviah Studios, we respect your privacy and are dedicated to protecting your personal information. This privacy policy outlines how we collect, use, share and protect the personal information you provide us when you access our website, purchase our services, or engage with us on social media, email and more.


INFORMATION WE COLLECT

We collect information from you in several ways when you use our website, purchase our services or engage with us on social media, email and more:

  • Information you directly provide such as:
  • Contact details: Your name, email address, and phone or mobile number
  • Inquiry details: Information specific to your event, like the type of shoot (video or photo), event details (date, location), desired location, and any other details you share to help us understand your needs.
  • Engagement data: Information related to interactions with our social media, ads, marketing communications and more.
  • Information collected automatically: We may collect anonymous information about your visit to our website through cookies. This information may include your browsing activity, such as the pages you viewed, the links you clicked, and how long you stayed on certain pages. This data helps us understand how visitors use our website and improve the user experience.


HOW WE USE YOUR INFORMATION

We use the information we collect from you in several ways to provide you with a better experience and fulfill our services:

  • Process inquiries and bookings: We use your contact details and project information to respond to your inquiries, provide project quotes, and confirm bookings.
  • Deliver requested information: If you request brochures, price lists, or other information, we'll use your email address to send them to you.
  • Communicate with you: We may use your contact information to send important updates about your project, schedule confirmations, or follow-up emails before and after your shoot.
  • Marketing (with your consent): With your permission, we may use your email address and mobile number to send occasional promotional content, such as newsletters with special offers or updates on our portfolio. We will always provide clear opt-out options in every communication.
  • Improve our website: We may use anonymous browsing data collected through cookies to understand how visitors use our website. This helps us improve the website's design, navigation, and overall user experience.

We will never share your contact information with third-party companies for marketing purposes without your consent. We will never sell your personal information to anyone.


SHARING OF INFORMATION

We understand the importance of protecting your privacy. We are committed to keeping your information confidential and will not share it with third parties except in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with our business operations, such as website hosting companies, email marketing platforms, or payment processors (if applicable). These providers are only authorized to use your information to perform specific services on our behalf, and we take steps to ensure they adhere to strict confidentiality practices.
  • Legal Requirements: We may be required to disclose your information if necessary to comply with the law, respond to a subpoena or court order, or protect the rights or safety of ourselves or others.


YOUR CHOICES

As our client, you have certain rights with respect to your personal data, as outlined below.

  • Opt-out of promotional emails: We want to communicate with you, but we also respect your privacy. You can always unsubscribe from our promotional emails by clicking the "unsubscribe" link at the bottom of any email we send you.
  • Access and update your information: You have the right to access and update your personal information that we hold. You can request a copy of your information or request corrections by contacting us at info@toviah.com.
  • Data deletion: In some jurisdictions, you may also have the right to request the deletion of your personal information. If you wish to do so, please contact us at info@toviah.com. We will process your request in accordance with applicable laws.


CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this policy. Changes take effect immediately upon posting. Significant changes will be communicated through our standard channels.


CONTACT US

If you have questions about our privacy practices, please contact us at info@toviah.com